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MBI Administrators are standing by during Normal Business hours to assist you with:
  • Application-related questions and assistance;
  • Technical Issues;
  • Advice and Guidance; and
  • New Company set ups.

Click here for a copy of the MBIAdmin User Manual.

Click here for a copy of the Users and Administrators Responsibilities.

Click here for FAQ


MBI Administration Contact Information



Email:           mbiadmin@solusur.com
Telephone:       646-233-1200
Mail Checks to:  Solusur LLC,
                 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005

Maintenance Notice


No Scheduled Maintenance

We will post here any scheduled maintenance, preferable on third weekend each month 

Thank you!

MBI Administration Help Desk

Technical Issues


No technical issues have been reported. 

Please, let us know of any issue at mbiadmin@solusur.com

Thank you!

MBI Administration Help Desk

Business Hours


Help Desk Agents are available to provide assistance:  Monday thru Friday 8:30 am to 5:30 pm CST (excluding statutory holidays) or leave a message with your contact information to be contacted by our agents.

Holiday Schedule

Date Federal holiday Day of the week
December 25, 2021 Christmas Day Saturday
January 1st, 2022 New Year's Day Saturday
January 17th, 2022 Martin Luther King Jr. Day Monday
February 21sth, 2022 Presidents' Day Monday
May 30th, 2022 Memorial Day Monday
July 4th, 2022 Independence Day Sunday
September 5th, 2022 Labor Day Monday
November 11th, 2022 Veterans Day Thursday
November 24th, 2021 Thanksgiving Day Thursday
December 26th, 2021 Christmas Day Monday

Quarterly Report Publication Dates

Q1 January 15th
Q2 April 15th
Q3 July 15th
Q4 October 15th



Quarterly Reports


Pricing Schedule and Payment Methods


To pay by credit card:

Website application fees are due upon receipt and may be paid online via credit or debit card.

Quarterly Invoices are N60, payable by the due date on the mailed/emailed invoice.  Quarterly Invoices can be paid online by ACH payments or credit & debit card.  Please, contact us for Bank Account details in order to make a direct deposit to our BofA account

To pay by check:

  • Include the confirmation page with your Company ID and the Application ID with your check to ensure that payments are correctly applied.
  • Payment must be received within 20 days of the application date; otherwise the application will expire and must be re-entered.
  • Once the agent receives the payment, a payment confirmation is sent to the email address associated with the application. Please ensure the contact information is up to date.

All checks should be made payable to:

  • Solusur LLC

Mail checks to:

  • Solusur LLC, 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005.

To pay by ACH:

  • Please, contact us for account details.

Pricing Files


MBI Administration Documents


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Solusur LLC
All rights reserved.

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and administered by
Solusur LLC.
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