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MBI Administrators are standing by during Normal Business hours to assist you with:
  • Application-related questions and assistance;
  • Technical Issues;
  • Advice and Guidance; and
  • New Company set ups.

Click here for a copy of the MBIAdmin User Manual.

Click here for a copy of the Users and Administrators Responsibilities.

Click here for FAQ

 
 
 
 

MBI Administration Contact Information

 

HelpDesk

Email:           mbiadmin@solusur.com
Telephone:       646-233-1200
Mail Checks to:  Solusur LLC,
                 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005
 


Maintenance Notice

 

Website Maintenance Notice


There is scheduled maintenance at this time.

Thank you!

MBI Administration Help Desk


Technical Issues

 

No technical issues have been detected. 

If you are experiencing problemas on our site, please let us know at mbiadmin@solusur.com

Thank you,

MBI Administration Help Desk

Ph: 646.233.1200


Business Hours

 

Help Desk Agents are available to provide assistance:  Monday thru Friday 8:30 am to 5:30 pm CST (excluding statutory holidays) or leave a message with your contact information to be contacted by our agents.


Holiday Schedule

 
Date Federal holiday Day of the week
January 1st, 2024 New Years's Day Monday
January 15th, 2024 Martin Luther King, Jr. Day Monday
February 19th, 2024 Predident´s Day Monday
May 27th, 2024 Memorial Day Monday
June 19th, 2024 National Independence Day Wednesday
July 4th, 2024 Independence Day Thursday
September 2nd, 2024 Labor Day Monday
October 14th, 2024 Columbus Day Monday
November 11th, 2024 Veterans Day Monday
November 28th, 2024 Thanksgiving Day Thursday
December 25th, 2024 Christmas Day Wednesday

Quarterly Report Publication Dates

 
Q1 January 15th
Q2 April 15th
Q3 July 15th
Q4 October 15th

 

 


Quarterly Reports

 

Pricing Schedule and Payment Methods

 

To pay by credit card:

Website application fees are due upon receipt and may be paid online via credit or debit card.

Annual Invoices are N30, payable by the due date on the mailed/emailed invoice.  Annual Invoices can be paid online by ACH payments or credit & debit card.  Please, contact us for Bank Account details in order to make a direct deposit to our BofA account

To pay by check:

  • Include the confirmation page with your Company ID and the Application ID with your check to ensure that payments are correctly applied.
  • Payment must be received within 20 days of the application date; otherwise the application will expire and must be re-entered.
  • Once the agent receives the payment, a payment confirmation is sent to the email address associated with the application. Please ensure the contact information is up to date.

All checks should be made payable to:

  • Solusur LLC

Mail checks to:

  • Solusur LLC, 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005.
     

To pay by ACH:

  • Please, contact us for account details.

Pricing Files

 

MBI Administration Documents

 

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Solusur LLC
All rights reserved.

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