HelpDesk

Email:           mbiadmin@solusur.com
Telephone:       646-233-1200
Mail Checks to:  Solusur LLC,
                 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005
                 Bank of America
 

Monthly standard maintenance patches security were applied successfully on Sunday 21st July MBI Administration System.

This is part of standard non critical security patches applied every third Sunday each month.

Next maintenance window will occur on August 18th.  More details will be provided closer to maintenance day.

Thank you!

There is no reported technical issues at this time

Help Desk Agents are available to provide assistance:  Monday thru Friday 8:30 am to 5:30 pm CST (excluding statutory holidays) or leave a message with your contact information to be contacted by our agents.

2019 Holidays                         Observe Date            

New Year's Day                         Tuesday, January 1st

Martin Luther King Jr's Birthday  Monday, January 21st

Washington's Birthday                Monday, February 18th

Memorial Day                            Monday, May 27th

Independence Day                     Thursday, July 4th

Labor Day                                 Monday, September 2nd

Columbus Day                           Monday, October 14th

Veterans Day                            Monday, November 11th

Thanksgiving Day                      Thursday, November 28th

Day After Thanksgivng               Friday, November 29th

Christmas Eve                           Tuesday, December 24th

Christmas Day                           Wednesday, December 25th

• MBI Quarterly Update 2017-Q3 Jul_Sep - FINAL.PDF
• MBI Quarterly Update 2017-Q4 October - December.pdf
• MBI Quarterly Update 2018-Q1 Jan_Mar.pdf
• MBI Quarterly Update 2018-Q2 Apr_June.pdf
• MBI Quarterly Update 2018-Q3 July_September.pdf
• MBI Quarterly Update 2019-Q1.pdf
• MBI Quarterly Update 2019-Q2.pdf

To pay by credit card:

Website application fees are due upon receipt and may be paid online via credit card.

Quarterly Invoices are N60, payable by the due date on the mailed/emailed invoice.

To pay by check:

• Include the confirmation page with your Company ID and the Application ID with your check to ensure that payments are correctly applied.
• Payment must be received within 20 days of the application date; otherwise the application will expire and must be re-entered.
• Once the agent receives the payment, a payment confirmation is sent to the email address associated with the application. Please ensure the contact information is up to date.

All checks should be made payable to:

Solusur LLC

Mail checks to:

Solusur LLC, 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005.
 

• Pricing Plan Jan 1 2017 through Dec 31 2019.pdf
• Price Plan Starting February-1st-2019.pdf

• MBI CRD 2016.pdf
• MBI CRD 2019.pdf