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MBI Administrators are standing by during Normal Business hours to assist you with:
  • Application-related questions and assistance;
  • Technical Issues;
  • Advice and Guidance; and
  • New Company set ups.

Click here for a copy of the MBIAdmin User Manual.

Click here for a copy of the Users and Administrators Responsibilities.

Click here for FAQ

 
 
 
 

MBI Administration Contact Information

 

HelpDesk

Email:           mbiadmin@solusur.com
Telephone:       646-233-1200
Mail Checks to:  Solusur LLC,
                 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005
 


Maintenance Notice

 

Website Maintenance Notice


Our MBI Administration website at https://mbiadmin.com will be undergoing a scheduled security maintenance on Friday December 4th, 2020 and will be down for the below mentioned duration:

Date: Wednesday December 30th, 2020
Start Time: 0700PM CST
End Time: 0900PM CST
Duration: 2 hours
Reason for Downtime: Database Security Update
The maintenance window is 2 hours; however we do expect a much shorter downtime on the entire infrastructure. 
During this maintenance period, you will not be able to access the website.
We regret any inconvenience caused by this outage.

Thank you!

MBI Administration Help Desk


Technical Issues

 

No technical issues have been reported. 

Please, let us know of any issue at mbiadmin@solusur.com

Thank you!

MBI Administration Help Desk


Business Hours

 

Help Desk Agents are available to provide assistance:  Monday thru Friday 8:30 am to 5:30 pm CST (excluding statutory holidays) or leave a message with your contact information to be contacted by our agents.


Holiday Schedule

 
Date Federal holiday Day of the week
December 25, 2020 Christmas Day Friday
January 1st, 2021 New Year's Day Friday
January 18th, 2021 Martin Luther King Jr. Day Monday
February 15th, 2021 Presidents' Day Monday
May 31st, 2021 Memorial Day Monday
July 4th, 2021 Independence Day Sunday
July 5th, 2021 Independence Day observed Monday
September 6th, 2021 Labor Day Monday
October 11th, 2021 Columbus Day Monday
November 11th, 2021 Veterans Day Thursday
November 25th, 2021 Thanksgiving Day Thursday
December 24th, 2021 Day off for Christmas Day Friday
December 25th, 2021 Christmas Day Saturday
December 31st, 2021 Day off for New Year's Day Friday

Quarterly Report Publication Dates

 
Q1 January 15th
Q2 April 15th
Q3 July 15th
Q4 October 15th

 

 


Quarterly Reports

 

Pricing Schedule and Payment Methods

 

To pay by credit card:

Website application fees are due upon receipt and may be paid online via credit or debit card.

Quarterly Invoices are N60, payable by the due date on the mailed/emailed invoice.  Quarterly Invoices can be paid online by ACH payments or credit & debit card.  Please, contact us for Bank Account details in order to make a direct deposit to our BofA account

To pay by check:

  • Include the confirmation page with your Company ID and the Application ID with your check to ensure that payments are correctly applied.
  • Payment must be received within 20 days of the application date; otherwise the application will expire and must be re-entered.
  • Once the agent receives the payment, a payment confirmation is sent to the email address associated with the application. Please ensure the contact information is up to date.

All checks should be made payable to:

  • Solusur LLC

Mail checks to:

  • Solusur LLC, 6303 Blue Lagoon Dr. Suite 320, Miami, FL 33126-6005.
     

To pay by ACH:

  • Please, contact us for account details.

Pricing Files

 

MBI Administration Documents

 

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Solusur LLC
All rights reserved.

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